Privacy policy
We are a privacy company. This policy is written to be read — no legalese walls, no burying the important parts. If anything here is unclear, email support@noiraprivacy.com and we will explain it.
The short version
- We collect the personal information you give us for exactly one purpose: finding and removing your listings from data-broker and people-search sites as your authorized agent.
- We never sell your information. We never share it for marketing. We never use it for anything you didn't hire us to do.
- Free-scan searches are not stored — the name you scan exists for that scan and is discarded.
- We keep your data no longer than 24 months after your service ends, and we delete it sooner on request.
- You can see, correct, or delete everything we hold about you by emailing support.
What we collect, and why
Free scan (no account)
You provide a name, state, and optionally a city and age. We use it to run the scan you asked for, show you the results, and nothing else. We do not store the name you searched, we do not require your email to see results, and we do not reuse scan inputs for marketing. We keep a short-lived, anonymized record (a salted hash of your IP address and a result count) purely to prevent abuse of the scan tool.
Customers
To remove your listings we need what the brokers already publish: your legal name and variants, date of birth, current and past addresses, phone numbers, email addresses, and optionally relatives' names. You provide this in the intake form after signup. We also hold your signed authorized-agent designation, your subscription details, and the proof screenshots generated by your sweeps.
We never ask for your Social Security number. We never ask for a blanket copy of your government ID; in the rare case a specific broker demands identity verification, we request it from you one-off, tell you which broker and why, have you mask everything the broker doesn't need, and delete it once the request completes.
Payments
Payments are processed by Stripe. Your card number never touches our systems. We hold your plan, billing status, and receipts.
What we do with it
We submit opt-out and deletion requests to data brokers in your name, monitor the results, capture before-and-after evidence, and send you reports. Broker communications run through purpose-built mailboxes we control — brokers never get your real email address from us. Where a broker requires contact details in a request, we use the minimum your authorization covers.
Use limitation: acting as your authorized agent legally restricts what we may do with your information — we use it to fulfill your requests and verify the results, and for nothing else. No advertising, no profiling, no sale, no sharing beyond the service providers below.
Who touches your data
- Data brokers — the minimum information needed to identify and remove your listings, sent as your authorized agent, at your direction.
- Service providers — our database and hosting run on Cloudflare's infrastructure (encrypted at rest); payments run on Stripe. Providers are bound to process data only for us.
- No one else. We don't sell, rent, trade, or "share" personal information as those terms are defined under the CCPA/CPRA, and we never have.
How long we keep it
Active customers: for as long as you subscribe, because re-checking and re-filing is the service. After your service ends: no longer than 24 months, kept only so that reappearance history and proof records stay intact if you return, then deleted. On request: sooner — email support with "delete my account" and we delete your intake data, screenshots, and reports, keeping only what tax and payment law requires us to retain about the transaction itself.
Your rights
Wherever you live, we honor: access (a copy of everything we hold about you), correction, deletion, and portability. Email support@noiraprivacy.com from your account email; we verify it's you and respond within the legal deadline — in practice, within days. We don't discriminate against you for exercising any right, and we don't make you call a phone tree to do it.
Security
Customer data lives in an encrypted datastore, access-controlled to the systems and people running your sweeps. Proof screenshots and intake data are never stored in public or shared systems. If a breach ever affects your data, we will notify you directly and promptly, tell you exactly what was exposed, and say what we're doing about it — the same transparency we sell.
Children
Noira is for adults. We don't knowingly collect information about children under 16, and our plans cover adults who each sign their own authorization.
Changes
If we change this policy, the changes appear here with a new effective date, and material changes get emailed to customers before they take effect. We will never change it to permit selling your data — that would be the end of the company, and we'd deserve it.