Support
Email support@noiraprivacy.com from
your account email. A human answers within one business day — usually much faster.
Common requests
Cancel my subscription
Two ways, both easy: use the manage-subscription link in any receipt email (self-serve, two clicks, immediate), or email support with "cancel" and we do it the same day. Canceling stops the renewal; your service runs to the end of the paid term.
Request a refund (30-day guarantee)
Within 30 days of purchase, email support and say you want a refund. Full refund, no questions asked, processed the same day we read it. We also stop all sweeps and delete your data per the privacy policy.
Ask about something in my report
Reply directly to the report email. Your named privacy expert reads it — the person who actually runs your sweeps, not a ticket queue.
Send a custom removal request
Found yourself on a site we haven't already handled? Email the link to support (or reply to any report). Custom removals are unlimited on every plan and show up in your next proof report.
Update my information
Moved, changed numbers, new name? Email support with what changed. We update your profile and re-sweep against the new details in the next cycle.
Delete my account and data
Email support with "delete my account." We cancel any active subscription, halt all sweeps, and erase your intake data, proof screenshots, and reports per the retention terms in our
privacy policy. Deletion requests are honored — we're a privacy company; that's the whole point.
Not a customer yet? Questions before buying are welcome at the same address —
or just
run the free scan and see what we'd be removing.